Had meeting today with the Sun support guys (well, a support guy who we work with a lot, his manager, his managers manager and someone else whose title I forget) which went well. Interesting to find out a bit more about how they route calls (or more accurately, how many of ours are misrouted [...]
Well, it seems that both of my guesses at email addresses hit the target and that my email has been forwarded around a growing collection of important people within Sun. Some of the people reading this blog will also have seen it no doubt .
Please, don’t email me asking for the addresses of Trudy [...]
Afternoon in London yesterday to go along to the relaunch of the UK Sun user group. This had to be moved from Regis House (Suns posh place in the city) for another venue at rather late notice due to the large numbers wanting to attend which was a good start.
As it was effectively the first [...]
Dear Sun,
When we log a call with you, one of the first pieces of information that we *have* to give you is the output from the uname command. This is obviously an important piece of information – without it we can’t even get a call logged.
FYI
# uname -a
SunOS yaddayadda 5.9 Generic_118558-28 sun4u sparc SUNW,Sun-Fire-V210
the bit [...]
So, finally after much dithering we get to patch messaging server on Tuesday. Patch installed, system comes back. Job done.
Except, as always with JES patches all is not well. Having finally got a patch afew months ago to fix a huge memory leak in mshttpd it seems that this patch has now undone that. Seems [...]
Our rack (well, half rack) of the new Sun T2000 servers has arrived. There is something rather cool about seeing prtdiag reporting 32 processors in a 2u machine
Location CPU Freq Implementation Mask
———— —– ——– ——————- —–
MB/CMP0/P0 [...]
Finally got around to purging our old users from our Sun LDAP server last week. A quick perl script to find all of the users that msuserpurge had marked as removed and all looked good until I attempted to run it.
First 5 deletes happened almost instantly and then it all ground to a halt. It [...]
Sometimes it’s nice to know we are not the only people beating our heads against the brick wall that is Sun. We too have had meetings with Sun and while the support team in the UK seem great guys (Hi Ian, Ming et al ) things go to pot a bit in the [...]
Up in London for 3 days at the moment on a Sun training course. Course seems ok so far and hotel is fine (Staying in County Hall – nice but we are in the el-cheapo travel in around the back by the bins ).
Still no courses running on msging 6 despite the system being [...]
I’ve mentioned before some of the problems we have been having with the Sun Java Enterprise System suite of programs. I’ve deliberately *not* posted too much about it but given the number of Sun ips I’ve noticed visiting recently and the fact that I’ve had a shitty week I think I’ll have a rant.
There [...]